bv77 Privacy Policy

This Privacy Policy is published by bv77 (hereinafter referred to as "bv77", "we", "us", or "our") and applies to all personal data collected, processed, stored, or transmitted in connection with the use of the bv77 online casino and sports betting platform accessible at bv77.lat, including all associated sub-domains, mobile interfaces, and communications channels.

bv77 operates under an international gaming license that requires the platform to maintain a robust data protection framework as a condition of its licensing obligations. This Privacy Policy sets out how bv77 meets those obligations and how Pakistani players can exercise their data rights effectively.

By registering an account with bv77, completing the KYC (Know Your Customer) process, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not register or continue using the bv77 Platform.

bv77 is the data controller responsible for your personal information. As data controller, bv77 determines the purposes for which and the manner in which personal data is processed. bv77 operates under an international gaming license, and the processing of player data is subject to the data protection obligations embedded within that licensing framework.

Where bv77 engages third-party service providers — such as payment processors, game studios, identity verification providers, or fraud detection services — those providers act as data processors, processing personal data strictly on bv77's instructions and under contractual data processing agreements that bind them to equivalent data protection standards.

For any queries relating to your personal data, bv77's data protection contact can be reached at: [email protected]

bv77 collects the following categories of personal data, depending on the stage of your interaction with the Platform:

bv77 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond the CNIC photograph required for mandatory identity verification under our gaming license.

bv77 collects personal data through the following mechanisms:

• Direct submission: Information you provide when registering your bv77 account, completing the KYC process, submitting support queries, or configuring your account preferences.
• Automated platform interactions: Technical and gaming activity data collected automatically as you use the bv77 platform, including session logs, IP address records, and game round data generated by bv77's platform infrastructure.
• Payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK when you initiate deposits or withdrawals. bv77 receives confirmation and reference data — it does not receive your full payment credentials.
• Identity verification providers: Where bv77 uses a third-party identity verification service to validate CNIC documents, the outcome of that verification (pass/fail/pending) and associated reference data are received by bv77.
• Cookies and tracking technologies: Data collected through cookies, local storage, and session identifiers as further described in Section 09 of this Privacy Policy.
• Fraud detection systems: Device fingerprint data and behavioural analytics generated by bv77's fraud prevention tools, which monitor for multi-accounting, automated play, and unusual transaction patterns.

bv77 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the bv77 service to you, including account management, payment processing, game delivery, and customer support. Without this processing, bv77 cannot provide its services.
• Legal obligation: Processing required to comply with bv77's obligations under its international gaming license, including KYC/AML (Anti-Money Laundering) requirements, age verification, self-exclusion management, and regulatory reporting.
• Legitimate interests: Processing carried out for bv77's legitimate business interests where these are not overridden by your rights — including fraud detection, platform security, responsible gaming monitoring, and business analytics. bv77 conducts a balancing assessment before relying on this basis.
• Consent: Processing for marketing communications (email, SMS, push notifications) where you have provided opt-in consent. You may withdraw consent for marketing at any time through your account settings or by contacting support.

bv77 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your bv77 account, including processing PKR deposits and withdrawals via JazzCash, EasyPaisa, and Pakistani bank transfers.
• To verify your identity and age (21+) as required under bv77's international gaming license and to prevent underage gambling.
• To deliver the bv77 casino games, live dealer tables, PSL cricket betting markets, and all other wagering products to your device.
• To administer bonus promotions, apply wagering requirements, and calculate and credit eligible winnings to your account balance.
• To operate bv77's responsible gaming tools, including processing your deposit limits, loss limits, cooling-off periods, and self-exclusion requests — and to monitor your gaming activity against these settings in real time.
• To detect, investigate, and prevent fraud, money laundering, multi-accounting, bonus abuse, and other forms of prohibited conduct as defined in the bv77 Terms & Conditions.
• To provide customer support via live chat and email, and to maintain records of support interactions for quality and compliance purposes.
• To send you transactional communications — including deposit confirmations, withdrawal notifications, account security alerts, and KYC status updates — which are service communications and not marketing.
• To send promotional communications about bonuses, new game releases, and PSL betting features, where you have consented to receive marketing from bv77.
• To conduct internal analytics on platform usage, game performance, payment method adoption, and responsible gaming tool utilisation to improve the bv77 service.

bv77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. bv77 shares personal data only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK receive transaction data necessary to process your deposit and withdrawal requests. Each provider operates under its own data protection terms.
• Game content providers: Licensed game studios (such as Evolution, Pragmatic Play, Ezugi, and others in the bv77 lobby) receive session tokens and anonymised bet data required to deliver game rounds. These providers do not receive your identity or payment data.
• Identity verification services: Third-party CNIC verification providers receive your identity document images solely for the purpose of confirming your identity and age for KYC compliance. Results are returned to bv77 and documents are not retained by the verification provider beyond the verification period.
• Fraud detection providers: Specialist anti-fraud and AML screening services receive technical data (device identifiers, IP addresses, transaction patterns) to flag suspicious activity for bv77's review.
• Regulatory authorities: bv77 may be required to disclose player data to its licensing authority, financial intelligence units, or law enforcement agencies where legally compelled to do so under applicable gaming, AML, or criminal law regulations.
• Professional advisors: bv77's legal counsel, auditors, and compliance consultants may access player data on a strictly confidential need-to-know basis in connection with regulatory audits, legal proceedings, or compliance reviews.

Identity data submitted for KYC purposes — including your CNIC number, CNIC photographs, and selfie image — is processed under bv77's legal obligation to verify player identity and age before approving withdrawals, as required by bv77's international gaming license. This data is stored in encrypted form on access-controlled infrastructure and is accessible only to bv77's compliance team and the licensed KYC verification provider.

KYC documents are retained for a minimum of five years following account closure, as required by applicable anti-money laundering regulations. After the mandatory retention period, KYC documents are securely deleted from bv77's systems using certified data erasure methods.

bv77 will never use your CNIC image or identity documents for any purpose other than regulatory compliance and identity verification. These documents are not used for marketing profiling, shared with game studios, or disclosed to payment providers beyond what is strictly required for transaction verification.

bv77 uses cookies and similar tracking technologies to operate, secure, and improve the Platform. The categories of cookies used by bv77 are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking the bv77 service.
• Functional cookies: Remember your preferences such as language settings, responsible gaming configurations, and your last-visited game category. These improve your experience but are not required for the Platform to operate.
• Analytics cookies: Used by bv77 to understand aggregate platform usage — which pages are visited most, where players exit the registration flow, and how long sessions last. Analytics data is processed in aggregate and not linked to individual player identities beyond bv77's own platform data.
• Fraud prevention cookies: Device fingerprinting and session consistency cookies used by bv77's fraud detection systems to identify suspicious behaviour, including bot activity, multi-accounting, and credential stuffing attempts.

You can manage non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies will not prevent you from using bv77 but may affect the quality of your experience. Disabling strictly necessary cookies will prevent normal platform operation.

bv77 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. The security measures in place include:

• TLS 1.3 with 256-bit AES encryption across all pages of the bv77 Platform, including the login page, cashier, game lobby, and account settings.
• Encryption of stored personal data and financial records at rest using industry-standard encryption algorithms.
• Two-factor authentication (2FA) available to all bv77 account holders and enforced for high-value withdrawal requests.
• Role-based access controls limiting access to personal data to only those bv77 staff and contractors whose roles require it, with access logging and periodic review.
• Automated intrusion detection systems and 24/7 security monitoring of bv77's platform infrastructure.
• Regular penetration testing and security audits conducted by independent third parties as part of bv77's licensing compliance programme.

In the event of a personal data breach that poses a risk to player rights, bv77 will notify the affected players and, where required by its licensing obligations, the relevant regulatory authority, within the timeframes prescribed by applicable data protection requirements.

bv77 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the mandatory retention requirements of bv77's gaming license and applicable AML regulations. The following retention schedules apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using certified methods. Anonymised, aggregated data (from which no individual player can be identified) may be retained indefinitely for statistical and platform improvement purposes.

As a bv77 player, you hold the following rights with respect to your personal data. These rights may be exercised by contacting bv77 at [email protected] with the subject line "Data Rights Request". bv77 will respond within 30 days of receiving a valid request.

bv77 sends marketing communications — including bonus offers, PSL cricket betting promotions, new game alerts, and loyalty programme updates — only to players who have provided explicit opt-in consent during registration or subsequently through their account settings. Marketing may be delivered via email, SMS, or in-platform notifications.

You may withdraw consent for marketing communications at any time without any negative effect on your access to the bv77 Platform or your account status. To opt out, you may: (a) click the unsubscribe link included in any bv77 marketing email; (b) update your notification preferences in your bv77 account settings; or (c) contact bv77 support via live chat or at [email protected].

Please note that even if you opt out of marketing, bv77 will continue to send you transactional and service communications including deposit confirmations, withdrawal notifications, KYC status updates, and security alerts, as these are necessary for the operation of your account and cannot be disabled.

The bv77 Platform is strictly restricted to individuals aged 21 years and older. bv77 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age is verified through mandatory CNIC-based KYC prior to any withdrawal being processed.

If bv77 becomes aware that personal data has been collected from a person under the age of 21, all data associated with that individual's account will be immediately deleted (except as required by applicable AML regulations regarding attempted transactions), the account will be closed, and any deposited funds will be returned to the originating payment method.

If you have reason to believe that a minor has registered on bv77, please contact [email protected] immediately so that the account can be reviewed and closed without delay.

bv77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, technology, legal requirements under our gaming license, or applicable data protection law. The most current version of this Privacy Policy will always be accessible at bv77.lat/privacy-policy.

Where changes to this Privacy Policy are material — meaning they significantly affect how your data is processed or your rights as a data subject — bv77 will notify registered players via the email address on their account before the changes take effect. Continued use of the bv77 Platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.

For any questions, concerns, or requests relating to this Privacy Policy or bv77's handling of your personal data, please contact the bv77 data protection team through the following channels:

• Live chat: Available 24/7 at bv77.lat — average response time under two minutes.
• Email: [email protected] — responses within one business day for data protection queries.

When submitting a data rights request by email, please include your full registered name, the mobile number associated with your bv77 account, and a clear description of your request. bv77 may need to verify your identity before processing the request to ensure your data is not disclosed to an unauthorised third party.